FitCheck AI

Support

Need help with FitCheck AI? We're happy to assist.

Email us
Yosfamora123@gmail.com
We aim to reply within 2–3 business days.

Frequently asked

How does the size estimate work?

You take a photo holding a standard bank/credit card, which acts as a scale reference. Our AI estimates your body measurements and compares them to the item's size information. Estimates are guidance only — always check the retailer's size chart.

What happens to my try-on photo?

It is sent to a third-party AI provider to generate the try-on image, automatically deleted from that provider within 72 hours, and never stored on our servers. The finished image is saved only on your device. You can delete a remembered photo in Settings → Privacy.

How do I manage or cancel FitCheck AI Pro?

Open the iOS Settings app → tap your name → Subscriptions → FitCheck AI Pro. You can also restore a previous purchase from the paywall's Restore Purchases button.

How do I delete my data?

Clear history and favorites in Settings → Data, and remove a saved try-on photo in Settings → Privacy. For full account deletion, email us at the address above.